Marketplace
Tmall
20% Cashback
Cashback timeline
Purchase
Tracked in
10 days
Confirmed in
100 days
Terms and exclusions
Refunds, cancellations and no-shows
Any rejected, cancelled, refunded, exchanged or returned purchases will not be eligible for Cashback.
Other terms and conditions
Never miss Cashback on Tmall
Get instant alerts on Cashback when you shop online with the ShopBack extension.
Cashback tips
Restart from this platform every time
Complete your shopping in one go: Always start from this platform to visit the store directly, for every new transaction. If your store visit is interrupted by an app update or download screen, restart your shopping from our platform.
Complete your shopping in one go: Always start from this platform to visit the store directly, for every new transaction. If your store visit is interrupted by an app update or download screen, restart your shopping from our platform.
Don't use adblockers or click on other links
Don't click on any third party links or extensions or use VPN or adblocking software, as they could result in your Cashback not being tracked. Some examples include: Facebook ads, Google Ads, other loyalty or cashback extension links.
Don't click on any third party links or extensions or use VPN or adblocking software, as they could result in your Cashback not being tracked. Some examples include: Facebook ads, Google Ads, other loyalty or cashback extension links.
Restart from this platform if payment fails
If you encounter payment errors during your purchase, you should restart your visit to the Tmall from this platform to ensure that your Cashback continues to be tracked.
If you encounter payment errors during your purchase, you should restart your visit to the Tmall from this platform to ensure that your Cashback continues to be tracked.
