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Fashion

ZALORA

Bonus Cashback with ShopBack Pay

9% Cashback

5%
Shopback Plus Background

10% Cashback

All Customers (Cashback capped at SGD 15)

9%

10%

Cashback timeline

Purchase

Tracked in

7 days

Confirmed in

90 days

Terms and exclusions

Exclusions

You won't get Cashback on:

  • Orders purchased using codes beginning with ZBAP, voucher code with prefix ZCREW, and sometime bags purchases
  • Items already in the cart when you visit from a link on our platform
  • Any Gift Card, Voucher or store credit purchase
  • Vouchers or Promo codes not featured on our platform
  • Fees · Taxes · Service charges · Shipping and delivery

Refunds, cancellations and no-shows

  • Any rejected, cancelled, refunded, exchanged or returned purchases will not be eligible for Cashback.
  • For partial returns or exchanges, we'll prorate the Cashback as an adjustment.

Tracking disclaimers

  • Your Cashback may be tracked at a different rate initially and adjusted to the correct rate when we confirm the transaction details.
  • At international stores, exchange rate differences may result in small changes to the actual Cashback amount you receive.

Other terms and conditions

ZALORA terms and conditions:
  • Cashback will be capped at SGD20 for each ZALORA user per order per month. Order exceeded user cap of SGD20 will be tracked at $0 until the refresh in subsequent month
  • Cashback is based on order value after deducting ZALORA Wallet credits
  • ZALORA reserves the right, in their sole and absolute discretion, to determine the currency exchange rate for Cashback calculation. ShopBack will adhere to the rate recommended from the merchant
  • Cashback will initially track at a lower amount, and update upon validation
  • Ensure that Zalora app is installed, and the app is not opened in the background before clicking through from ShopBack
  • Always start your shopping by clicking the link from Shopback before adding any items to your cart/wishlists or making a purchase.
  • Do clear your cart if you have visited their website from any other source such as Google, Meta, Tiktok etc in the last 2 hours.
  • Do wait at least 2 hours before making a click from ShopBack if you have visited ZALORA App or website from another source in the last 2 hours, or use a different browser/incognito mode to start fresh.
  • Do add items to your cart and complete your purchase within 2 hours after clicking from this cashback site.

DONโ€™Ts:

  • Donโ€™t add items to your cart/wishlist if you have visited ZALORA from another source in the last 2 hours, as cashback may not be tracked.
  • Donโ€™t visit other websites, open new tabs, or click on other links after clicking from Shopback and before completing your purchase.

ShopBack terms of use

Cashback tips
  • Restart from this platform every time
    Complete your shopping in one go: Always start from this platform to visit the store directly, for every new transaction. If your store visit is interrupted by an app update or download screen, restart your shopping from our platform.
  • Don't use adblockers or click on other links
    Don't click on any third party links or extensions or use VPN or adblocking software, as they could result in your Cashback not being tracked. Some examples include: Facebook ads, Google Ads, other loyalty or cashback extension links.
  • Empty shopping cart first
    For ZALORA, you need to clear your cart, close the ZALORA app, open this platform to visit the ZALORA app or website and complete your purchase there in order to earn Cashback. You need to do this for each purchase.
  • Restart from this platform if payment fails
    If you encounter payment errors during your purchase, you should restart your visit to the ZALORA website or app from this platform to ensure that your Cashback continues to be tracked.